Frequently Asked Questions.
Srideals , is a synonym for excellence in electronics and electrical goods. Founded in zoll with a vision to world-class quality sales and service in south India.
Do you Ship Internationally?
Yes we ship internationally, but custom charges will be bear by a customer.
Who should I to contact if I have any queries?
You can contact our Support Team who will serve you *24/7, we have many options to reach you can Live Chat / Whatsapp / Call / Email.
How do I track my order ?
You can refer to this page for tracking your order https://www.vowdeal.com/woocommerce-pages/track-you-order/.
How can I cancel or change my order ?
You can cancel your order by going into the order history –> select order –>cancel. Also, you can call us & cancel the order.
How can I return a product
You can return only when if our support team accept to take a return, Once it is accepted by a team then you have to ship by selecting your nearest courier service. (If it is a genuine reason for accepting then will refund you courier charges after we receive the product.)
How long will it take to get my package ?
4-6days working days. For international service, it depends on the courier service choose by a customer.
What Shipping methods are available ?
There are 3 shipping methods we have:
- Standard Shipping
- Express Shipping
- By Air Shipping (Fast Delivery)
How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
Do you provide any warranty ?
There is No Warranty on Clothing, Jewellery, Cosmetics. If we sell some electronic items in the future will mention in the product description itself.
Do you have replacement guarantee ?
Yes, replacement will be accepted under our Refunds & Exchanges Policy.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.